Brice's Quality Hand Crafted Furniture, located at 20287 Woodbine Avenue, Queensville, Ontario L0G 1R0, Canada, is committed to handling personal information in a careful, limited, and practical way. This Privacy Policy explains what information may be collected when you contact the business, visit this website, request a quote, or discuss a custom furniture project. It also explains how that information is used, how long it may be retained, and what choices you have. Privacy questions can be sent by phone at +1 905-478-4175 or by email at [email protected].
The business may collect information that you provide directly, including your name, email address, phone number, address details relevant to a delivery or installation discussion, room dimensions, project notes, inspiration references, scheduling preferences, and any other information you choose to include in an inquiry. In some cases, photos of a room, floor plan details, or measurements may also be shared by you to support furniture planning. This information is collected so the business can understand your request, evaluate project fit, respond to questions, prepare estimates, discuss materials and finishes, coordinate production timing, and communicate about next steps.
Basic technical information may also be collected through normal website operation, such as browser type, device type, approximate usage data, page access timing, and general diagnostic information used to keep the site functioning securely. If cookies or similar tools are used, they are intended for basic site operation, user experience, or limited analytics rather than invasive profiling. You can usually control cookie settings through your browser. Blocking certain cookies may affect how parts of the website function, although this site is designed to remain simple and accessible.
Personal data is used primarily to respond to inquiries, assess whether a project is appropriate, prepare or discuss a scope of work, maintain communication during a potential or active client relationship, improve customer service, keep records related to estimates or completed work, and protect against misuse of the website or fraudulent requests. Personal information is not collected for resale. Brice's Quality Hand Crafted Furniture does not sell customer data to data brokers or unrelated third parties.
Information may be shared only when reasonably necessary, such as with service providers who help operate email, hosting, communications, accounting, delivery coordination, or security systems, and only to the extent needed for those functions. Information may also be disclosed where required by law, regulation, court order, or a legitimate legal process, or where disclosure is necessary to protect rights, safety, property, or the integrity of the business. If project logistics require communication with a shipper, installer, or closely related contractor, only the relevant contact and project details needed for that task should be shared.
Inquiry and contact form information is retained only as long as needed for the purpose for which it was collected. As a general rule, contact form submissions and inquiry records should not be kept for more than 24 months unless a longer retention period is required for an active client relationship, accounting obligations, warranty support, legal compliance, or a dispute that needs documentation. If a project does not proceed, information may be deleted earlier where practical. Reasonable steps are taken to reduce unnecessary retention.
Brice's Quality Hand Crafted Furniture uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure. No website or communication system can promise absolute security, and you should avoid sending highly sensitive financial or confidential material through ordinary web forms unless specifically requested through a secure process. If the business becomes aware of a material privacy or security issue affecting submitted information, appropriate steps should be taken in line with applicable law.
If you are located in Canada, the European Union, or another jurisdiction with privacy rights, you may have the right to request access to personal information, ask for corrections, request deletion where applicable, object to certain processing, or withdraw consent where consent is the legal basis for processing. Individuals in the EU may also have rights associated with the General Data Protection Regulation, including rights to restriction, portability, and complaint to a supervisory authority where applicable. These rights are not absolute and may depend on the context of the request and legal obligations that apply.
This website is not intended to knowingly collect information from children without appropriate authorization. If you believe personal information has been submitted in error by or about a child, please contact the business so the matter can be reviewed and addressed. The website may contain contact links such as telephone or email links, and any communication through those channels is subject to the normal operational and security limits of those systems.
From time to time, this Privacy Policy may be updated to reflect changes in website operation, legal requirements, business practices, or service processes. The updated version will be posted on this page with the revised policy language. Continued use of the website after changes are posted indicates acceptance of the updated policy to the extent permitted by law. For questions, corrections, or privacy requests, contact Brice's Quality Hand Crafted Furniture at 20287 Woodbine Avenue, Queensville, Ontario L0G 1R0, Canada, by phone at +1 905-478-4175, or by email at [email protected].